Customer service
Product or Service Quality
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Seller: Goodwill Industries of East Texas, Inc. Item ID: 30006203

Received 30006203 - T. & Co. Fashion Necklace with Heart Pendant. Took it in to jewelry store to verified the authenticity of necklace the told it is fake and not a T. & Co. brand. Took it to a different jewelry store and was told the same. Was told internals are fake and not from T&Co. Two different stores confirmed that is a fake. I need to return this for a full refund. Please advise.

Thank you.

A. T.

From Goodwill, Good morning. We had responded on the 3rd of June to your request. Please see the following:

Good morning. As stated in our Description: This item is over 18" of Silver marked TIFFANY & CO. 925 the back of the heart.

Additional Information Added 5/23/2016 6:25:28 AM

We are unable to Authenticate any item(s). We are not professions.

This reviewer shared experience about "fake item" and wants this business to issue a full refund as the author lost $64. The author is overall dissatisfied with Goodwill. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Lake Charles, Louisiana, United States #1354682

If you don't know what you are selling then don't misrepresent the fake merchandise as real!

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