I went to Goodwill at 7600 S Sepulveda Blvd in LA , CA 90046 to make my regular donations of goods at 3pm during their regular hours. Three employees were there chatting and a female employee told me to come back next day .
I asked why since it is during opening hours . She told me that I am supposed to call before coming . I have been this place before and never ran into such a situation and such a rude employee. The way I saw it is that they did not want to be bothered with more donations .
The more donations come in means more work for them . At the time I was there , it did not appear that there were too many donated stuff for them to sort . Why such attitude ? The management ought to know about the poor service and their lazy employees.
When I finally made her to accept my donated Items , she commented that I was in it for tax deductible receipts . I explained to her No since I retired with no income .
This experience made me not want to donate any good stuff or cash to Goodwill in the future . :
User's recommendation: Please report poor service to Goodwill management.
Preferred solution: Let the company propose a solution.
Goodwill Cons: Poor service.
Location: 7600 South Sepulveda Boulevard, Los Angeles, CA 90045
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