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3.0

This past Monday (09-13-21) I stopped at the Goodwill Store in Morristown Tn to purchase a Panasonic SA-EN26 Micro Compact Audio System AM/FM Stereo Radio CD Player that I had seen on Saturday 09-11-21. I was at Goodwill when the store opened at 9:00AM.

I put the Panasonic Radio/Audio System in my cart and continued shopping. The more than rude cashier woman approached me and took the Panasonic Radio out of my cart and said the Radio has already been sold! The cashier woman then put the radio into the cart of a man that she apparently knew very well. I then went to pay for the other items (Ball Canning Jars) and the guy that had the supposed already paid for Panasonic Radio was in front of me and then paid for the Panasonic Radio.

So, I then realized that the Panasonic Radio had not already been "sold". I mentioned to the cash register woman that the Panasonic Radio that she had so very rudely snatched from my cart had not actually already been sold/purchased like she had told me.

She said that she had told the person the previous Saturday that she would sell the Panasonic Radio to him on Monday when it would be 25% off with the senior discount!

It is now more than obvious to me that the employees at the Goodwill Store in Morristown sometimes and possibly often "mistreats" some of their customers and shows "favortism" to other customers that they either know or are possibly related to.

To the cashier woman that cheated me I simply suggest that if you are going to hold an item for a special customer then simply put the item behind the counter so other customers will not see that item. "Grabbing items out of customers carts is not the appropriate way to behave".

Shame, shame and shame again on the Goodwill Employee that so very rudely behaved/behaves in the manner that I have explained above.

User's recommendation: The Goodwill Employees need to be trained in the proper way to behave!

Preferred solution: Let the company propose a solution.

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Guest

The โ€œ customer โ€œ was probably the employeeโ€™s husband or friend and she hooks them up with items of value. Best bet would be the stereo ends up on eBay within the next couple days for a price much higher than the goodwill price.

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