Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality

I have shopped at Goodwills across Florida and was very appreciative of the diverse group of employees that worked in the stores. I recently stopped shopping at the Goodwill in Crawfordville because of the abusive and rude way the manager speaks to the ladies that work at Goodwill.

Especially the one african american young lady who works in the back. The manager does not realize that customers can hear her when she speaks. I reported her to the main office at least three times to mo avail. However I've since learned that the manager's girlfriend works in the main office and that the manager herself is real chummy with the lady who is charge of the stores.

Therefore I understand why. Something needs to be done.

Goodwill in Crawfordville needs more diverse staff. And the manager needs to be retrained.

Product or Service Mentioned: Goodwill Manager.

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