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Goodwill
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Shanetta Tge
map-marker Ashland, Wisconsin

Vaughn@***5

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AI Highlights
  • - Not a head manager at Goodwill Duluth headquarters.
  • - The reviewer says the Ashland Goodwill store stresses coworkers and closing hours are stressful.

*** from Wisconsin Goodwill Ashland Wisconsin Goodwill. Not a head manager at the Goodwill Duluth headquarters.

You cause like a lot of stress for all of your coworkers at the Ashland Wisconsin Goodwill store.

Can you pick out very stressful closing hours for all of your employees? You're not allowed to keep me just dropping late because that's very dangerous for all of your employees at the Ashland Wisconsin Goodwill Ashland, Wisconsin Goodwill

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1 comment
Guest

Goodwill customers do not go shopping at the Ashland Wisconsin whale store can I do not go give him any more credit card sales? Do not go inside the Goodwill store anymore. Customers do not go shopping at the Ashland Wisconsin Goodwill store anymore

Sylvio Ncq

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Free time n messy

Unkempt shelves floors and remind me everywhere and remind me to have it said in the News . International pleaser and junk

Try does it take to the floor room

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Chastity S Xzd

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Verified Reviewer
| map-marker Duson, Louisiana

Complaint

AI Highlights
  • - A lady accused Kim of theft; store said she was banned.
  • - A month later the manager banned us, though we did nothing.
  • - We were never told about the ban.
Goodwill - Complaint
Updated by user Nov 20, 2025

Nothing

Original review Nov 19, 2025

While shopping, a lady walked up to my Kim and started screaming at her that she was banned from Goodwill because she was caught stealing. My mom is 72 and in no way has stolen or been banned.

So the lady went outside and called the cops. After talking with store employees, it was said the lady was banned and we were good to go. Here it is a month later, and today while shopping, the manager tells my mom and me that we are banned from Goodwill.

We were never told that and never did anything. So why should we be banned for something someone else did?

User's recommendation: Don’t donate or shop goodwill. They are all about making money and not helping the poor.

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Shanetta Tge
map-marker Beaver Dam, Wisconsin

Vaughn Weber @***.com 35

AI Highlights
  • - Employees at Ashland, WI Goodwill are not very happy with HR.
  • - One employee is not very happy with HR manager Jamie.

How did Goodwill employees are not very happy with HR managers Ashland Wisconsin Goodwill one employees are not vry happy with manager Jamie are th employees are not? What equipment?

Employees are not very happy with HR and that's with manager Jamie from HR on a pleasure. Not happy

User's recommendation: Vaughn Weber @***.com3

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Shanetta Tge
map-marker Ashland, Wisconsin

Vaughn

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AI Highlights
  • - Ashland Goodwill in Wisconsin should not stay open late due to danger to employees.
  • - Close around 5:00 p.m. all week; late hours aren't profitable.

Ashland Wisconsin Goodwill giving. Hope you're no longer allowed to be keeping yourself open late because very dangerous for all of your employees and you guys got to start start to become closing down like about 5:00 p.m. throughout the whole week cuz you're not going to make any more money that late at night and I can make any more money

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3 comments
Guest

Practice Goodwill store is very stressful for all of your co-workers who have to stay there till about 7:30 p.m. that it you're no longer allowed to keep him there that late.

You're supposed to start to pay completion on your store down more earlier at night at the Ashland Wisconsin Goodwill store cuz you're not making any more money till late at night. That is very greedy. Good real story.

Very greedy and angelic headquarters. Duluth headquarters Duluth they're very greedy at the headquarters, even headquarters manager for the Goodwill so he is very greedy too

Guest

You're not allowed to become more overworking your employees for keeping them there till about 7:00 p.m. because that causes like a lot of stress for your employees and are not very happy with that closing time You're no longer allowed to become keeping at one employee there till about 7:30 p.m.

anymore because she gets very stressed. It's HR causes all the stress for her at the Ashland Wisconsin Goodwill. Now the Duluth headquarters and then it cost. Now they cause like a lot of stress for the Ashland Wisconsin Duluth headquarters is very poorly rund from the managers up there.

Even not a head boss. It's very stressful and it's got very strict rules for all of his employees at the Ashland Wisconsin Goodwill store

Guest

Goodwill is very stressful cuz the manager Jamie from HR because most of all the stress for all your for all of your coworkers and you're getting very stressed and you get very snippy with the whole Goodwill team in HR. You run your company very poorly at the Ashland Wisconsin reveal stores run very poorly.

You're no longer allowed that we can keeping your store open late anymore because you're losing your customers or not going to go shopping at your store anymore. Customers do not go shopping at your store anymore.

Then I go give him any more business to not drop off any more donations at the donation door. Do not

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Shanetta Tge
map-marker Ashland, Wisconsin

Goodwill - Review in Non Profit Organizations category from Ashland, Wisconsin

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AI Highlights
  • - Do not support the Goodwill store in Ashland, Wisconsin.
  • - Do not shop at the Ashland Goodwill store.

Goodwill customers do not support the Goodwill retail store in Ashland Wisconsin. No more.

Just do not support the Goodwill store. Do not support the Goodwill store because they do not need any more credit card reader sales. They do not need any other sales. They do not need them or cash sales.

This do not come in to go shopping at the Ashland Wisconsin Goodwill store.

Do not come in to go shopping. Customers just do not come in to go shopping

User's recommendation: Ashland, Wisconsin

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Shanetta Tge
map-marker Ashland, Wisconsin

Goodwill - Review in Non Profit Organizations category from Ashland, Wisconsin

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AI Highlights
  • - Employees are unhappy with the closing hours, causing stress.
  • - Goodwill customers do not visit the store in Wisconsin.

Answer Wisconsin grill store that is scheduling manager at the Goodwill store. All the employees are not very happy with the closing hours and that causes them to go get very stressed.

Goodwill customers do not come into the *** in Wisconsin. Ashland Wisconsin Goodwill sir do not come into it.

Do not go. Stop me ss sales

User's recommendation: Vaughn

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Denise B Gip

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Verified Reviewer
| map-marker Mohave Valley, Arizona

RIdiculous Pricing!

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AI Highlights
  • - Prices for used items are high.
  • - Trying on is not allowed.
  • - Bags are charged.
  • - Stores seem less busy and racks are full.
  • - I will stop shopping and donating.

I've always loved shopping at Goodwill; it was affordable and fun, and I spent a lot of money and made donations. Now the prices are ridiculous, overpriced for used items.

I can buy new for what you're charging. How dare you? You charge high prices, but trying on is not allowed. Who in their right mind would pay that and not know if it fits?

I refuse to shop there any longer and will no longer donate anything. I never see a busy store now. The racks are so full you can't see items! Get a clue; greed is not profitable.

You are benefiting no one but yourself. Good luck with that! Oh!

And you charge for bags? Really?

Cons:
  • Everything will never return

User's recommendation: Dont feed their greed.

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1 comment
Guest

No one is forcing you to pay anything or even shop there. Go where your expectations are met.

Anonymous
map-marker Mesa, Arizona

CEO compensation

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A CEO for a company based on serving those in need making over half a million dollars a year, I find reprehensible! I found a place elsewhere that's not so deceptive.

User's recommendation: Find somewhere else to make your purchases.

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Anonymous
map-marker Saint Augustine, Florida

Goodwill sucks high prices, not friendly staff

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Ive been shopping at Goodwill for five years and saw the staff there have rubbed their *** on me, harassed me and made fun of me. I have also noticed that on prices at the old location they give certain people reduced prices and other customers had to pay the full price.

especially the one in Saint Augustine, Florida. I have some of the employees asking me out. they go through employees a lot because they dont know how to treat employees or customers, right I will not be shopping there ever again. it is a bunch of drama and nonsense.

Just the shop. It is not worth it at all.

especially a manager called Jane and Trish. IThey like to make fun of people behind their back and run their mouth about people.

User's recommendation: do not shop here.

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Julie L Dbi

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Verified Reviewer
| map-marker Gainesville, Virginia

Report an associate

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Goodwill - Report an associate

Every time I am in this Goodwill, an associate named Blance is always watching or following me. Then, when I make a purchase, she always comes to the register, saying something about tickets on items or the tag, in which I don't do the prices or ticketing, so if it's wrong, it's the company's fault.

I am very pissed off because she is saying I am stealing, and I surely don't have to do that. So, I don't want to seek legal action against Goodwill, so you should tell her to leave me alone unless I am stealing; you call the cops. Stop acting as if I did something I didn't do.

I am a black female, and I am sick and tired of these racist *** people. This is what some gave me as her name and corporate number.

Loss:
$11
Pros:
  • I can shop 4 bargains
Cons:
  • Some associates think everyone steals than call the cops

Preferred solution: Apology

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Anonymous
map-marker Denver, Colorado

Hush hush jewelry call list favorites

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The Goodwill in Fort Collins Colorado has a secret list of customers they call when the jewelry bags are going on the floor. I once heard the female manager tell a lady who was the wife of a friend she'll call her when they get the jewelry bags.

The lady had bought all the bags. Then today I asked about the jewelry bags and was told by the cashier they were all gone.

They have customers they call and they get them first. They need to stop the favoritism.

User's recommendation: Be far to all customers.. Don't keep a call list when good items are available.

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Lauren L Uql

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Verified Reviewer

Employee harassing me and making derogatory remarks

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Updated by user Sep 26, 2025

This Goodwill is in Anderson, Indiana for some reason it says the location is Detroit, Michigan and it is not. It is the location in Anderson, Indiana.

Original review Sep 26, 2025
In Anderson, Indiana, I encountered Sarah, a woman I've known from the past. She had attempted to pursue a relationship with my husband.

I saw her in the store, and this was the second time I'd seen her. The first time, I simply left, but this time, she followed me around the store, muttering cuss words under her breath. She wouldn't leave me alone, harassing me. When I spoke to her, she went off on me in front of the entire store, her words loud enough for other customers to hear.

She cursed at me, and I had no choice but to walk out.
Sarah also made false accusations, claiming that I was a thief. I have never stolen anything from any store, especially Goodwill, where I spend a significant amount of money. I've been to many other stores in the area, but not this one.

If nothing is done about this, I will file a complaint with the Better Business Bureau. This situation is humiliating and embarrassing, and Sarah is not a good representative of your company at all.
Pros:
  • There are no pros at this goodwill location
Cons:
  • High prices and zero customer service you are nothing to them
  • Employees and managers are impolite
  • Employee was rude and discriminatory

Preferred solution: I think she need to be dismissed as an employee I am sure I am not the first person she has done this to

User's recommendation: Stay out of the Anderson goodwill, high prices & mean employees

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1 comment
Guest

You should not went back the second time. There is nothing at Goodwill to warrant dealing with someone else’s issues.

Resolved
Christine B Pgv

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Verified Reviewer
| map-marker Baltimore, Maryland

Resolved: Unhappy with purchase of a gift card

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Goodwill - Unhappy with purchase of a gift card
Updated by user May 09, 2025

Replacement gift card.

Updated by user May 09, 2025

I am happy to say that this issue has been resolved in a timely matter, once I reach out to Goodwill via facebook messenger and explain the situation in details, they agreed to send me a replacement card, They handled this matter in a very professional manner,

Original review May 09, 2025

I purchased a gift card, and when I got home, I noticed it looked worn. This made me suspicious, so when I checked the balance, I found out this card was used five times prior to my purchase.

I would suggest that customers ask to see the card prior to purchasing it and do not leave gift cards at the store once the balances are depleted. Also, I would recommend that the store not recycle gift cards; no one wants to give or receive an old gift card as a present.

Pros:
  • You can find some really great bargains
Cons:
  • Lazy and unprofessional
  • Some items are overpriced
  • Some areas of the store are messy and unorganized

Preferred solution: A coupon for at least 50% off of my next purchase.

User's recommendation: Always check gift cards prior to purchasing and never leave your gift card at a store when your balance has been depleted.

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1 comment
Guest

If you are unable to hold the gift card before you pay, that is all on you. You should know better.

Anonymous
map-marker Knightdale, North Carolina

Super dirty

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Clean, they make a lot of money from free donations.

Dirty, smelly, unkept, dirty floor, the merchandise is also dirty.

User's recommendation: Make sure you take hand sanitizer.

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