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Yesterday I went to Goodwill to look at some clothing. I found three pairs of jeans and wanted to try the jeans on.

The dressing room was closed and the clerk advised me to just purchase them and try them on at home and if I didn't like the way that they fit they could be returned.

I purchased the jeans, took them home and none of them fit.

I brought them back to the store today and I was informed that because I purchased them with my credit card I could only be issued a store credit.

The refund policy was not stated when I purchased the jeans, if I had known that I could only get a store credit, I would of payed with cash!

This is a terrible bait and switch policy and it paints a terrible picture of Goodwill. I don't want an in store credit, I want the money refunded to my credit card.

Appreciate anything that can be done to rectify this situation!!!!!!!

User's recommendation: Buyer beware that credit card purchases are NOT REFUNDABLE!!!!

Monetary Loss: $35.

Preferred solution: Full refund.

Location: 21153 State Route 410 East, Bonney Lake, WA 98391

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