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Hello , my name is Pat Denney and I shop @ your Fairview Heights Illinois store a lot and average spending 100-200 hundred there a week. I was shopping there a couple of weeks ago and I gave the cashier a twenty dollar bill to pay for the things I had just bought.
She gave me the receipt and my change and I didn't count anything till I got in my car and it was a dollar and a half short. I had to be somewhere very soon so I didn't go back in the store and decided to just let it go. Another woman I know that shops there alot said she had the same problem with the same cashier so I decided not to go thru her register again. I think she noticed that and when I passed by her register she started saying negative things to me like I wasn't six feet apart from somebody etc.
and I always wear a mask and do practice social distancing so it was like she just wanted to say something negative to me even when I ignored her.
I was in that store this passed Sunday august 16th around three O'clock and I didn't go thru her check out and she started again so I ask her why she kept trying to create a issue with me and she called the manager and the manager sided with her not even knowing any thing else as to why I didn't want to go thru her check out. She wouldn't let me buy the things I had in my cart and I am sure I will never shop there again If you would like to talk to me about this you can reach me @ 618-558-**** Pat Denney
Product or Service Mentioned: Goodwill Clothing.
Preferred solution: Apology.
Goodwill Pros: Buying things resonable.
Goodwill Cons: People that work there, Lack of respect and care for customers.
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