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I am an avid Goodwill shopper and shop at this location 2-3 times a week searching for items that I can repurpose for my Art Business because I am an Artist. I spend at least up to $100/week at this location

I have bit my tongue for a while now as I have had several words with this Manager of this location. This Manager is VERY Rude to Customers. I have witnessed him go into the Men's Bathroom only to go in behind him and see that he has Pissed all over the Bathroom Floor and Toilet seat leaving the Bathroom in a mess.

This Manager has been very rude to my Mother several times as well. Tonight was the last draw when he smarted off to me for the very last time.

If this Goodwill wants to keep my Business I demand that this Manager Richard calm his ways towards customers that keeps him in a JOB!

Location: San Jose, California

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I have not had a lot of positive experiences with Goodwill employees in general, so I can find your posting believable. However, other than claiming the manager urinated all over the bathroom, you failed to provide any details of verbal rudeness towards you/your mother.

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