Goodwill Complaints and Reviews

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Goodwill
Main address: 15810 Indianola Drive 20855 Rockville MD
(800) 741-0186, , contactus@goodwill.org
  • 113+5 mobile complaints
  • $1M claimed losses
  • $8.5K average
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  • 7 hours ago
  • Footwear and Clothing
  • Orlando, Florida
  • Jacket
  • 2
  • 9

I recently shopped at a Goodwill in the Orlando area- Curry Ford Road to be exact. I went to purchase a coat which has a regular red barb tag on it- goodwill price standards for jackets are usually $5.99 unless otherwise tagged. As I proceed to the checkout, the cashier - Craig - originally marks it as a men's coat. It's clearly a womens faux fur coat. The cost of men's jackets then jumps to... Read more

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  • 2 days ago
  • Supermarkets and Malls
  • Tallahassee, Florida
  • Jewelry Replacement Refusal
  • 1
  • 13

I purchased what was suppose to be a bag of fashion jewelry in a see through sandwich bag. The table had about 30 bags on it with JEWELRY $9.99 listed on a white sheet of paper taped to the table. I got home and opened the bag and 3/4 of the bag was a Christmas garland that was done in pearl beads - not jewelry at all. I went immediately back to the store and was there less than 15 minutes... Read more

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  • Jul 24
  • Supermarkets and Malls
  • Sacramento, California
  • Donations
  • 2
  • 16

Goodwill sells your donations online at Goodwill auction website if it has any value at all even like 20 or 30 dollars they secret it away auction it off on there website for pure profit, remember it was free for them. Then get millions in grants and tax breaks from the govern, and elsewhere per the nonprofit status they enjoy , which suspiciously does nothing but supposedly provide jobs for... Read more

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  • From mobile
  • Goodwill
  • Jul 21
  • by anonymous
  • #512952

I got a toy and it had a blue tag and no other amount on it. it should of been $1 unless other wise priced. I got to the register and the lady told me it was $2 because it was a large toy. the sign does not say that! It says $1 unless other price. They should honor that. Period! Add comment

  • Jul 15
  • Supermarkets and Malls
  • Washington, District Of Columbia
  • Donation Reject
  • 2
  • 18

I waited two weeks to give a donation to Goodwill which meant I had to al these items in my house waiting for their pick up. Because a couch I was going to donate had a couple of scratches on it from the cat they refused to pick up any of my items - which were mostly bags of barely used dress clothes, shoes and purses. When I called to ask what happened I was basically told too bad. I will... Read more

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  • Jul 14
  • Supermarkets and Malls
  • San Jose, California
  • Unprofessional Realtors
  • 1
  • 16

I am an avid Goodwill shopper and shop at this location 2-3 times a week searching for items that I can repurpose for my Art Business because I am an Artist. I spend at least up to $100/week at this location I have bit my tongue for a while now as I have had several words with this Manager of this location. This Manager is VERY Rude to Customers. I have witnessed him go into the Men's Bathroom... Read more

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  • Jul 08
  • Footwear and Clothing
  • Archdale, North Carolina
  • Clothing Returns
  • 1
  • 11

We've all watched prices get higher and higher on items donated to them and now I can't return/get store credit for $20 worth of dresses that do not fit? Dresses I bought three days ago cannot be returned for store credit? No problem, I have a serious Goodwill addiction that needs to be broken anyway. Please note all four dresses were new with tags. Yes, you read that correctly, these dresses... Read more

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  • Jun 29
  • Shopping
  • Columbus, Ohio
  • Unprofessional Management
  • 17

I was in the Zanesville store and the manager accused me of something that was not true. When I tried to talk she made me leave the store. She made my wife take everything out of the car and put it in boxes, some things wont fit in boxes. While I am at it why would the top man at this store be selling a bag of gold to the local jeweler? FISHY a a a a a a a a a a a a a as a a a asd asd a a a a a... Read more

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  • From mobile
  • Goodwill
  • Jun 28
  • by anonymous
  • #503824

In the 7812 lake june rd in Dallas,tx. They don't respect the price list they sell the things higher than the other stores the sell shoes kids at adults prices and when they are putting the staff on the shelves the employees that are not in duty came and while they are putting if they like the items they put them on their cart. The sell beanie babies at 1.99 when in other goodwill stores sell the... Add comment

  • From mobile
  • Goodwill
  • Jun 23
  • by anonymous
  • #501559

I am blessed I am able to go goodwill in various locations, but I dont like the one in goldsboro at all.... Add comment

 
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