Goodwill Complaints and Reviews

Had an experience with Goodwill?   Submit review ›
Main address: 15810 Indianola Drive 20855 Rockville MD
(800) 741-0186, ,
  • 123+9 mobile complaints
  • $1M claimed losses
  • $7.6K average
Had an experience with Goodwill?
Submit review › Submit review ›
  • From mobile
  • Goodwill
  • Oct 07
  • by anonymous
  • #543673

manger threatened hurt a customer in jacksonville fl lenox ave location how horrible no respect for the customers who spend there hard working dollars. Add comment


  • Oct 06
  • Supermarkets and Malls
  • Cumming, Georgia
  • Incompetent Employee
  • 12

First I want to mention that I love Goodwill. ..but one of the Employees in Dublin Ga 31021 has the absolute worst attitude I've ever dealt with in any business. ..the clerk # is 9 and Every time I've had the bad fortune to be checked out by her I have to grit my teeth. ...but enough is enough. .from slinging clothes to barely speaking, only grunting like a caveman, it's to much to have to deal... Read more

Was this review helpful? 0 0


  • Oct 02
  • Supermarkets and Malls
  • Schenectady, New York
  • Overpriced Products
  • 35

I am a frequent shopper at the Goodwill In Schenectady Ny. I have some issues with this place. First.. The deal they use to have where for every $100 you spend.. you get $10 off. I liked this deal. But.. they changed it. Now every $2 is worth one point. So now.. for every $100 you spend.. you get $5 off. Thats ridiculous! I asked the teller why they changed it.. and she said because they were... Read more

Was this review helpful? 0 0
  • From mobile
  • Goodwill
  • Sep 24
  • by anonymous
  • #538080

overpriced on all items to the public donations. Might as well to the malls. Add comment


  • Sep 17
  • Supermarkets and Malls
  • Cookeville, Tennessee
  • Customer Service
  • 44

Customers, also known as patrons, should be aware that customer service at Goodwill is different from any other retail store they might shop. For example, patrons should not ask any workers to fill the loose toy grab bag table, because that is not their job. It will be considered harassment if the customer does this, even if they asked management first and didn't so much as get an acknowledgement... Read more

Was this review helpful? 0 1
  • From mobile
  • Goodwill
  • Sep 11
  • by anonymous
  • #532983

Ft smith, ark. Crooks running the goodwell had a $5 idem posted come back 35 mins later gone up $7 ill never go back! Add comment


  • Sep 07
  • Supermarkets and Malls
  • Marshalltown, Iowa
  • Donation
  • 2
  • 2
  • 47

Goodwill is NOT a non-profit. They are stealing from the very people who have donated to them by lying to the public about where and how the monies they make is used. They are raping the public with their pricing. They do not support the people in their areas at all. I stopped donating to them several years ago and have slowly convinced friends to do the same. SHAME on Goodwill. Read more

Was this review helpful? 1 2


  • Aug 30
  • Online Shopping
  • Online Scam
  • 23

MOST of the items that l purchased on line through Goodwill were very good EXCEPT from these three GOOD WILL ON LINE STORES: Coast Empire in Savannah, GA, Goodwill Ind. of Middle Tennessee,inc., and Goodwill Ind. of Mid. Michigan. All three of these on line stores have lied about the quality of their items that l bid on. They only accept returns if the customer pays for return shipping which in... Read more

Was this review helpful? 1 0
  • From mobile
  • Goodwill
  • Aug 24
  • by anonymous
  • #525491

Employee named Darla at the Watagua Tx goodwill holds good items back for her dad to purchase on Sunday when the mgr is off. Really *** regular local shoppers off!!! Add comment


  • Aug 18
  • Footwear and Clothing
  • Redmond, Oregon
  • Shoes Ovecharge
  • 44

I went to purchase shoes and they want just a few dollars less than the same brand and model new. WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTf!WTF!WTF!WTF! Goodwill has become a corporate greed... Read more

Was this review helpful? 4 0
You are reading about Goodwill.
Filing a new complaint about