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Goodwill

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29 complaints

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Goodwill is a non-profit company. It is a provider of education, training, and different career services. Goodwill offers its services to people with various disadvantages: lack of money or education, homelessness, or some physical or other disabilities. The company offers a number of job training programs in different fields. In addition, Goodwill offers job placement. This educational provider offers online learning as well. Goodwill has a number of vendors and sponsors, the company is not making or conducted primarily to make a profit. It also attracts volunteers and those who want to donate a vehicle, cash, or some goods.

Goodwill claims that it is all about helping people.
Please try to contact Goodwill Customer Service directly prior to posting any complaints on this site.

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Goodwill Complaints & Reviews

Goodwill Reviews

Janeskey...
Goodwill : rude manager -poor customer service
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Don't ever shop at the Goodwill store in Bradenton on Cortez Rd. Or anywhere, for that matter. They really don't care about you. I'm finally realizing that. I had...

#318443
May 14, 2012
15

Anonymous
Goodwill employees are hazing me
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

I too was banned for life, I started shopping again, and was stopped by an employee and told too leave the store. I went directly to the director and had my shopping restored. Si...

#316830
May 06, 2012
57

Anonymous
Goodwill did not honor the price tag.
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

On 4/23/12 I found a reasonably price item at Goodwill for $2.99. Once at the checkout counter, I was advised that the item was 10 Dollars. I said "How do you figu...

#314102
Apr 23, 2012
92

Raresapp...
Goodwill Industries Not So Good....
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

The GoodWill Industries in and around Atlanta Ga post a new color of the week on Sunday. If you buy anything tagged or marked with that color, you receive 50% off. Problem is, th...

#310194
Apr 05, 2012
142

Anonymous
Very Bad Goodwill Manager Auburn Ca.
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

After years of loyal shopping at Auburn store Goodwill Manager Tells me I will be arrested if I return to store..No I had stold nothing ,nor did I have any disruptions in store .No...

#298677
Feb 20, 2012
233

*** Rog...
Renton Goodwill fired me even though I am disabled
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

THANK YOU GOODWILL I already know I’m ...

#296086
Feb 10, 2012
349

Mboftnt
Goodwill
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

I was visiting the goodwill job center in San Bernardino several weeks ago in the morning and I was starting to use their phone and I noticed an Hispanic young lady and an elderly ...

#288856
Jan 13, 2012
267

Shopper 1
Goodwill Benton Arkansas,rude employees,change prices at check out
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

My family has supported the Goodwill industry for years. There are a lot of great Goodwill stores out there. We do not go to the Benton Arkansas store much,it not in our area, but ...

#284459
Dec 28, 2011
462

Naturall...
Goodwill Left An Impression On ME That Nobody Else Feels
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

At my two (somewhat) local Goodwills, they don't seem to overprice anything and the employees are rather nice! (My deceased cousin went there almost EVERY day, so of course she kne...

#281371
Dec 13, 2011
355

Anonymous
Goodwill - High Prices
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Hi there. I am very unhappy with the way Goodwill is changing their prices. I donate to Goodwill often, until today. Everything is donated to you guys and just because it is a ...

#276102
Nov 19, 2011
566

Anonymous
San Leandro, Calif. Goodwill made me buy my own shirt.
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

I recently went to the 14th Street store. I had brought my own shirt with me, and I wanted to find another one similar to it. But after taking several things into the fitting roo...

#273066
Nov 05, 2011
415

Jeanette...
Campbellsville Goodwill put four new bathing suits still bearing tags into incinerator.
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

July 18, 2011,by mistake, I donated four new bathing suits to the Campbellsville Kentucky Goodwill store. About forty minutes later, realizing my mistake, I then returned to the do...

#250216
Jul 20, 2011
1068

Timetreks
Goodwill - My wife bought a wedding dress for her daught
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

My wife bought a wedding dress for her daughter at the Pepper Ferry Rd Goodwill near Blacksburg Va. It turned out to be too large for her daughter and she took it back to the sa...

#221269
Feb 12, 2011
1359

Anonymous
Goodwill - Good Will Stores they are not and do not provide the services they claim.
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Good Will stores are stealing from good hearted people. All their goods are donated yet they continue to increased their prices. The people who work at Good Will are given a bonus...

#215097
Jan 06, 2011
440

Abriana
Goodwill JUNK DONATIONS!!!
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Nothing but pure junk sold at the goodwill stores they are thieves themselves getting donations and living off them by getting the public to buy used junk with diseases from other ...

#211887
Dec 16, 2010
1081

Anonymous
Goodwill Thieves themselves!!!
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Goodwill thieves themselves especially this fat *** pig mother *** Jim Cicala goodwill former cop himself in Lafayette Luisiana waiting to get people arrested for donated u...

#211883
Dec 16, 2010
626

Anonymous
Goodwill Thieves themselves!!!
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Goodwill thieves themselves especially this fat *** pig mother *** Jim Cicala goodwill former cop himself in Lafayette Luisiana waiting to get people arrested for donate...

#211882
Dec 16, 2010
402

Iamscare...
Goodwill Store @ Port Charlotte Florida *Worse Company and Employee*
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

As a mother and trying to save some money,I thought,buying stuff from goodwill is a good idea but I am wrong! Prices are higher than Walmart,bad atittude employees and especially t...

#195100
Aug 21, 2010
1378

Anonymous
Goodwill in GA is Bad, Bad, will
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

We gave several boxes to Goodwill with books in them, and within an hour realized medical records were in the boxes. They would not let us go and check the boxes ...

#187039
Jun 23, 2010
373

KizLode56
Rude and Clueless Workers at Goodwill
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Goodwill has the rudest, clueless workers I have ever met. They also overcharge for the merchandise they sell. I have seen them try to sell merchandise for more than the dollar s...

#180013
Apr 27, 2010
656

Postcopy
Goodwill won't take their own punching cards
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

I am a person that shops very often at the goodwill, in other words I am hooked. And among all those shopping I got about 3 punching cards from last time that I was there (less t...

#179981
Apr 27, 2010
511

Anonymous
Nebraska - Hastings, Grand Island Goodwill Stores no Goodwill for the people
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Over the years myself and friends have donated many items to the Goodwill. On occasion I have bought things there. The way they treat the items that people donate and their prici...

#172987
Feb 28, 2010
978

Anonymous
Goodwill - Goodvill in Newmarket, on have a terrible manager
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Goodwil in Newmarket, ON, Canada have a terrible manager(male).He is always rude this clients(never sad a HI), bad organzed (always mess on cоunter), many clouthes don't have a t...

#170165
Feb 05, 2010
533

Usmcwife
Goodwill n. zanesville employee stole wallet
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

A few months ago I was at Goodwill and bought a few things. I had set my wallet on the counter in front of the employee, right next to the register. My baby was throwing a fit so I...

#165847
Dec 28, 2009
592

Tins01
Goodwill Store Thorndale Pa Ginger Haase Ron Kratofil CEO Allows Theft Stop Donations To These Store
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Please Stop Donations to Goodwill Stores in the Thorndale and all Pa Keystone Stores that are run by Manager Ginger Haase CEO Ron Kratofil Regional Manager April Marconi.

#139730
Oct 16, 2008
1979

Tins01
Goodwill PA KEYSTONE CEO RON KRATOFIL CONDONES THEFT PLEASE STOP DONATIONS TO HIS STORES NOW
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

Please stop all donations to Goodwills in the Pa Keystone area that are run by CEO Ron Kratofil. He condones theft by his employees, and it still goes on as we speak. Just remember...

#139248
Oct 13, 2008
1715

Tins01
Goodwill Pa Keystone CEO Ron Kratofil Allows Theft Ginger Haase Manager Joanne Pacana Theft
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

I and my fiance and daughter personally witnessed theft on several occasions by Manager Ginger Haase and her coworker Barb in the Thorndale Pa store. To make a long story fit into ...

#139194
Oct 13, 2008
650

Anonymou...
Goodwill has RUDE managers
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

I went to the Goodwill store in brandon, FL located on highway 60. I found a purse that i really liked, especially since it appeared to be unused. However, there was not a price ta...

#124133
Jun 14, 2008
732

Veryupse...
How Goodwill Took my MONEY!!!
5.0 15810 Indianola Drive RockvilleMD20855 (800) 741-0186 http://www.goodwill.org/

This company is suppose to be about good ethics and helping people. After giving them thousands of dollars of my stuff as well as buying these people lied to me. On Feb 7th, an une...

#113262
Feb 16, 2008
1779
Reviews 1-29 of 29

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