Goodwill Complaints and Reviews

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Goodwill
Main address: 15810 Indianola Drive 20855 Rockville MD
(800) 741-0186, , contactus@goodwill.org
  • 126+9 mobile complaints
  • $1M claimed losses
  • $7.4K average
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  • 1 day ago
  • Supermarkets and Malls
  • Cleveland, Ohio
  • Stamp Card
  • 8

I had a 35% off stamp card and attempted to use it today. I was told "we don't honor those anymore, but let me see if the manager will give you 20% off%". I would have been ok with 20% off. Apparently they changed to a frequent shopping scan card. The cashier comes back and says "sorry we can't give you 20% off. Seriously?? The stamp card I presented already showed that I am already a... Read more

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  • Oct 22
  • Supermarkets and Malls
  • Ventura, California
  • Job Application
  • 28

I am a vet and until recently was out of work. So I found on craigslist a listing that goodwill gets jobs for vets. Unfortunately, I decided to contact them. My work experience is in medical imaging,only for the last 35 years. I am a registered XRay technologist. I have been looking for a job for 11/2 years. But I have exhausted my search in Ventura County. Finally found a job at USAJOBs, out of... Read more

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  • Oct 18
  • Supermarkets and Malls
  • Vails Gate, New York
  • Battery Operated Wall Clock
  • 1
  • 1
  • 22

I purchased a battery operated wall clock at Goodwill Industries located at Vails Gate New York 12584. I asked before purchase if it does not work can I return it for a full refund and was told yes. I took it home and put in batteries to find that the pendulum moved back and forth but the hands and Westminster chime did not work. I read directions on the back of clock again and then realized it... Read more

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  • From mobile
  • Goodwill
  • Oct 07
  • by anonymous
  • #543673

manger threatened hurt a customer in jacksonville fl lenox ave location how horrible no respect for the customers who spend there hard working dollars. Add comment

     

  • Oct 06
  • Supermarkets and Malls
  • Cumming, Georgia
  • Incompetent Employee
  • 19

First I want to mention that I love Goodwill. ..but one of the Employees in Dublin Ga 31021 has the absolute worst attitude I've ever dealt with in any business. ..the clerk # is 9 and Every time I've had the bad fortune to be checked out by her I have to grit my teeth. ...but enough is enough. .from slinging clothes to barely speaking, only grunting like a caveman, it's to much to have to deal... Read more

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  • Oct 02
  • Supermarkets and Malls
  • Schenectady, New York
  • Overpriced Products
  • 43

I am a frequent shopper at the Goodwill In Schenectady Ny. I have some issues with this place. First.. The deal they use to have where for every $100 you spend.. you get $10 off. I liked this deal. But.. they changed it. Now every $2 is worth one point. So now.. for every $100 you spend.. you get $5 off. Thats ridiculous! I asked the teller why they changed it.. and she said because they were... Read more

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  • From mobile
  • Goodwill
  • Sep 24
  • by anonymous
  • #538080

overpriced on all items to the public donations. Might as well to the malls. Add comment

     

  • Sep 17
  • Supermarkets and Malls
  • Cookeville, Tennessee
  • Customer Service
  • 52

Customers, also known as patrons, should be aware that customer service at Goodwill is different from any other retail store they might shop. For example, patrons should not ask any workers to fill the loose toy grab bag table, because that is not their job. It will be considered harassment if the customer does this, even if they asked management first and didn't so much as get an acknowledgement... Read more

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  • From mobile
  • Goodwill
  • Sep 11
  • by anonymous
  • #532983

Ft smith, ark. Crooks running the goodwell had a $5 idem posted come back 35 mins later gone up $7 ill never go back! Add comment

     

  • Sep 07
  • Supermarkets and Malls
  • Marshalltown, Iowa
  • Donation
  • 2
  • 2
  • 50

Goodwill is NOT a non-profit. They are stealing from the very people who have donated to them by lying to the public about where and how the monies they make is used. They are raping the public with their pricing. They do not support the people in their areas at all. I stopped donating to them several years ago and have slowly convinced friends to do the same. SHAME on Goodwill. Read more

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