Goodwill Complaints and Reviews

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Main address: 15810 Indianola Drive 20855 Rockville MD
(800) 741-0186, ,
  • 118+5 mobile complaints
  • $1M claimed losses
  • $8.2K average
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  • Aug 18
  • Footwear and Clothing
  • Redmond, Oregon
  • Shoes Ovecharge
  • 11

I went to purchase shoes and they want just a few dollars less than the same brand and model new. WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTf!WTF!WTF!WTF! Goodwill has become a corporate greed... Read more

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  • Aug 17
  • Supermarkets and Malls
  • Unworthy Donations
  • 1
  • 23

Goodwill CEO and owner mark curran profit $2.3 million a year You donate to his bussiness and then he sell the items for profit He pay nothing for his products and pay his workers minimum wages! NICE and kind guy !! $0.00 GOES TO help ANYONE STOP STOP giving to THIS MAN.. Please don't buy in goodwill Salvation Army ,and other ones be a better option Don't give to him a luxury life with out work... Read more

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  • Aug 01
  • Supermarkets and Malls
  • Lebanon, Tennessee
  • Employees Scarce
  • 2
  • 31

New cashier. Problem with customer's check card. ONE lane open; line is 7 people deep. NO OTHER EMPLOYEE IN SIGHT TO ASSIST NOR WILL ANYONE ANSWER THE ONE CASHIER'S CALL FOR HELP. Cashier finally leaves her station, goes to back and finds an employee. That employee is useless as well and goes to get "Glenda", assistant manager. She is very slow. After another 10 minutes, customer walks out... Read more

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  • Jul 30
  • Supermarkets and Malls
  • Harassment By Employees
  • 2
  • 30

I was shopping at the st Andrews store in Columbia sc. When the manager whom I've known for 2 years approached we spoke then he came closer and touched my butt as he said what is that u said n my ear from behind I was wondering if anyone else has expierienced a situation like this at this location the Lexington sheriff no help as of yet and I want justice he was to comfortable doing this so I'm... Read more

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  • Jul 29
  • Supermarkets and Malls
  • Overpriced Items
  • 26

I shopped to day at the Goodwill in Sarasota Tamiami Trail near the Sarasota Airport,,,I take a long time to hand select items and look them over carefully(I cant tell you how many times I have purchased items that had hairline cracks, etc, because my eyesight is poor,,,Checking out and I was purchasing a queen bedspread with two small matching pillow covers,,,The clerk didnt seem to know what to... Read more

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  • Jul 28
  • Supermarkets and Malls
  • Orlando, Florida
  • Overpriced Coat
  • 3
  • 51

I recently shopped at a Goodwill in the Orlando area- Curry Ford Road to be exact. I went to purchase a coat which has a regular red barb tag on it- goodwill price standards for jackets are usually $5.99 unless otherwise tagged. As I proceed to the checkout, the cashier - Craig - originally marks it as a men's coat. It's clearly a womens faux fur coat. The cost of men's jackets then jumps to... Read more

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  • Jul 25
  • Supermarkets and Malls
  • Tallahassee, Florida
  • Jewelry Replacement Refusal
  • 1
  • 30

I purchased what was suppose to be a bag of fashion jewelry in a see through sandwich bag. The table had about 30 bags on it with JEWELRY $9.99 listed on a white sheet of paper taped to the table. I got home and opened the bag and 3/4 of the bag was a Christmas garland that was done in pearl beads - not jewelry at all. I went immediately back to the store and was there less than 15 minutes... Read more

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  • Jul 24
  • Supermarkets and Malls
  • Sacramento, California
  • Donations
  • 2
  • 48

Goodwill sells your donations online at Goodwill auction website if it has any value at all even like 20 or 30 dollars they secret it away auction it off on there website for pure profit, remember it was free for them. Then get millions in grants and tax breaks from the govern, and elsewhere per the nonprofit status they enjoy , which suspiciously does nothing but supposedly provide jobs for... Read more

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  • From mobile
  • Goodwill
  • Jul 21
  • by anonymous
  • #512952

I got a toy and it had a blue tag and no other amount on it. it should of been $1 unless other wise priced. I got to the register and the lady told me it was $2 because it was a large toy. the sign does not say that! It says $1 unless other price. They should honor that. Period! Add comment

  • Jul 15
  • Supermarkets and Malls
  • Washington, District Of Columbia
  • Donation Reject
  • 2
  • 32

I waited two weeks to give a donation to Goodwill which meant I had to al these items in my house waiting for their pick up. Because a couch I was going to donate had a couple of scratches on it from the cat they refused to pick up any of my items - which were mostly bags of barely used dress clothes, shoes and purses. When I called to ask what happened I was basically told too bad. I will... Read more

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