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  • Customers like
    • Price and selection2
    • Purchase at bargin prices1
    • Odd things i can find there1
  • Customers don't like
    • Company greed5
    • Management lied2
    • Workers2

  • Aug 26
  • Supermarkets and Malls
  • Atlanta, Georgia
  • 12
  • REVIEW RATING 3/5

Goodwill in Hiram Georgia is the worst store ever, the associates are rude, half of them smell like Pot. I have seen some of the associates smoking pot on the side of the store where there is a big truck that's parked there. I even spoke with an associate that has told me more than half the associates smoke pot. Goodwill pays all that money for drug tests and for what, all there associates... Read more

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  • Aug 23
  • Supermarkets and Malls
  • Norwalk, California
  • Yamaha
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

Goodwill doesn't test or allow returns on electronic items. They sell electronic junk that doesn't work and pass it on to unwary consumers. I got ripped off for $56. I appealed to goodwill and Mastercard, but was denied on July 22, 2015. I will continue to warn others and will stop using Mastercard as well. Please don't support Goodwill company, their return policy is not realistic. Goodwill... Read more

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  • Aug 21
  • Employees and Ex-employees
  • Atlanta, Georgia
  • Goodwill Work Experience
  • 19
  • REVIEW RATING 3/5

I Worked at a goodwill for a short time. I loved the customers...hated the job. I was repeatedly scolded for "socializing" instead of doing my job. When did going outside your "required duties" (helping elderly people load things into car/truck/ ect) and speaking kindly to customers instead of treating them like a paycheck go out of style??? Should have been written up for having Common courtesy.... Read more

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  • Jul 31
  • Supermarkets and Malls
  • South Milwaukee, Wisconsin
  • Goodwill Staff
  • 2
  • 2
  • 67
  • REVIEW RATING 4/5

At our goodwill in milwaukee wisconsin we do not try anything on we buy.Why?The guy who is control over the fitting rooms and has the key cannot handle the job.On me and many other people he has opened the door while we were in the middle of changing.The whole store got a very good view of my naked ***.As I was leaving the store a lady was making a complaint to the manager.I told him it happened... Read more

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  • Jul 31
  • Customer Service
  • Jacksonboro, South Carolina
  • Goodwill Staff
  • 1
  • 1
  • 25
  • REVIEW RATING 4/5

Filing a complaint against employees in Goodwill who make fun of a *** person, who files a complaint against them , then is banned from all Goodwill stores. What is going on here? Shame on Goodwill. On top of this they are not nice when you drop off items to DONATE for several people. This is called stupidity. We could have had many items to donate to Goodwill every few weeks, as I thought the... Read more

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  • Jul 28
  • Supermarkets and Malls
  • Warsaw, Indiana
  • Coach Purse
  • 2
  • 2
  • 64
  • REVIEW RATING 4/5

I was thinking of buying a coach purse. Before I purchased it I had to make sure that it was authentic. I did not want to over pay for a fake purse so I researched it. It turned out that the purse was fake. I politely brought it up at the check out. I asked if the price would still be the same or if they were willing to go down.The manager went from being friendly to angry and rude. She could... Read more

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  • Jul 23
  • Supermarkets and Malls
  • Montgomery, Alabama
  • Goodwill Staff
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

This is the Goodwill store on the Atlanta Highway in Montgomery, Alabama. First visit 2 months ago, there were 3 employees in uniform shirts standing in the main front room. Maybe on break? The man said the F word out loud at least 3 times in his conversation to the females. I asked if he knew everyone in the store could hear him and he walked to the back without a comment or apology. I left... Read more

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  • Jul 18
  • Footwear and Clothing
  • Findlay, Ohio
  • Mens Tie
  • 44
  • REVIEW RATING 4/5

At Goodwill, Findlay Ohio. Yesterday purchased two mens ties and a stainless kitchen cup. The employee smiled and asked if i would like to round the $3.10 up to $4.00 as a donation, i said sure. She smiled took my money and asked if i would like a bag, i said yes. She took the ties wadded them up and packed them into the cup threw the cup in a small bad and gave me a nasty look as if i did... Read more

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  • Jul 18
  • Products
  • Portland, Maine
  • Pedestal Fan
  • 31
  • REVIEW RATING 4/5

Several months ago, I'd purchased a pedestal cooling fan for $8.00 at our local Goodwill which I'd found to be defective. Fan wobbled badly on stand, speed increased and decreased on its own and motor was making an abnormal sound and emitted a burning smell. It was apparent motor could eventually seize and possibly result in an electrical fire. I'd returned it the next day and explained both... Read more

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  • Jun 27
  • Customer Service
  • Eden, North Carolina
  • Donation
  • 45
  • REVIEW RATING 4/5

They actually sell $1.00 items from the Dollar Tree for $1.99. Makes me wonder who is pricing things in the back room. The idea of helping those in need with donated items has gone by the wayside. There is no need to complain, as many of the employees have attitudes, and are very rude. I shop at the Salvation Army Stores now, as they seem to do the most good. There are several other locally owned... Read more

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