Goodwill Complaints and Reviews

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Goodwill
Main address: 15810 Indianola Drive 20855 Rockville MD
(800) 741-0186, , contactus@goodwill.org
  • 129+10 mobile complaints
  • $1M claimed losses
  • $7.3K average
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  • Nov 16
  • Ex Employees
  • Business Practice
  • 1
  • 1
  • 54

I am a former employee. What you have posted is a true business practice of Goodwill. They have "Pull" notebooks where employees are required to pull the color of the week and write down in a log what they pulled. They intimidate employees by using fear of being "written up" and intensely pushing sales. I was informed that pulling the color of the week so consumers do not have access to... Read more

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  • Nov 16
  • Advertisements and Cons
  • Buford, Georgia
  • Donations
  • 1
  • 1
  • 30

I live in Gwinnett County and visit all the Goodwill's and they pull the color of the week starting on Sunday sometimes earlier. If your not there early on Sunday by the following week you won't be able to locate any of the colors even though they advertise the color all week. I think it's sad because I know they get more than enough donations that they don't need to rotate as they say which... Read more

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  • Nov 09
  • Professional Services
  • Ontario, California
  • Staff
  • 4
  • 4
  • 173

My wife and I unloaded the contents of my mothers garage into a 25 foot trailer and carted it off to our local Goodwill in Upland, California. We have always felt that Goodwill has abided by its namesake... doing good will for the community, giving people jobs...etc. But after our experience this afternoon I will never provide them with any further donations. The staff refused to assist us with... Read more

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  • From mobile
  • Goodwill
  • Nov 02
  • by anonymous
  • #553300

Store had just opened ,1 rack was brought out. The "manager"got into a conversation with her friends ,we asked a worker if more carts would be brought out and the"manager " was rude as ***!maysville ky Add comment

     

  • Oct 29
  • Supermarkets and Malls
  • Cleveland, Ohio
  • Stamp Card
  • 40

I had a 35% off stamp card and attempted to use it today. I was told "we don't honor those anymore, but let me see if the manager will give you 20% off%". I would have been ok with 20% off. Apparently they changed to a frequent shopping scan card. The cashier comes back and says "sorry we can't give you 20% off. Seriously?? The stamp card I presented already showed that I am already a... Read more

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  • Oct 22
  • Supermarkets and Malls
  • Ventura, California
  • Job Application
  • 1
  • 1
  • 57

I am a vet and until recently was out of work. So I found on craigslist a listing that goodwill gets jobs for vets. Unfortunately, I decided to contact them. My work experience is in medical imaging,only for the last 35 years. I am a registered XRay technologist. I have been looking for a job for 11/2 years. But I have exhausted my search in Ventura County. Finally found a job at USAJOBs, out of... Read more

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  • Oct 18
  • Supermarkets and Malls
  • Vails Gate, New York
  • Battery Operated Wall Clock
  • 1
  • 1
  • 43

I purchased a battery operated wall clock at Goodwill Industries located at Vails Gate New York 12584. I asked before purchase if it does not work can I return it for a full refund and was told yes. I took it home and put in batteries to find that the pendulum moved back and forth but the hands and Westminster chime did not work. I read directions on the back of clock again and then realized it... Read more

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  • From mobile
  • Goodwill
  • Oct 07
  • by anonymous
  • #543673

manger threatened hurt a customer in jacksonville fl lenox ave location how horrible no respect for the customers who spend there hard working dollars. Add comment

     

  • Oct 06
  • Supermarkets and Malls
  • Cumming, Georgia
  • Incompetent Employee
  • 1
  • 1
  • 37

First I want to mention that I love Goodwill. ..but one of the Employees in Dublin Ga 31021 has the absolute worst attitude I've ever dealt with in any business. ..the clerk # is 9 and Every time I've had the bad fortune to be checked out by her I have to grit my teeth. ...but enough is enough. .from slinging clothes to barely speaking, only grunting like a caveman, it's to much to have to deal... Read more

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  • Oct 02
  • Supermarkets and Malls
  • Schenectady, New York
  • Overpriced Products
  • 58

I am a frequent shopper at the Goodwill In Schenectady Ny. I have some issues with this place. First.. The deal they use to have where for every $100 you spend.. you get $10 off. I liked this deal. But.. they changed it. Now every $2 is worth one point. So now.. for every $100 you spend.. you get $5 off. Thats ridiculous! I asked the teller why they changed it.. and she said because they were... Read more

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