Goodwill Complaints and Reviews

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Goodwill
Main address: 15810 Indianola Drive 20855 Rockville MD
(800) 741-0186, , contactus@goodwill.org
  • 121+7 mobile complaints
  • $1M claimed losses
  • $7.8K average
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  • Sep 17
  • Supermarkets and Malls
  • Cookeville, Tennessee
  • Customer Service
  • 20

Customers, also known as patrons, should be aware that customer service at Goodwill is different from any other retail store they might shop. For example, patrons should not ask any workers to fill the loose toy grab bag table, because that is not their job. It will be considered harassment if the customer does this, even if they asked management first and didn't so much as get an acknowledgement... Read more

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  • From mobile
  • Goodwill
  • Sep 11
  • by anonymous
  • #532983

Ft smith, ark. Crooks running the goodwell had a $5 idem posted come back 35 mins later gone up $7 ill never go back! Add comment

     

  • Sep 07
  • Supermarkets and Malls
  • Marshalltown, Iowa
  • Donation
  • 1
  • 1
  • 23

Goodwill is NOT a non-profit. They are stealing from the very people who have donated to them by lying to the public about where and how the monies they make is used. They are raping the public with their pricing. They do not support the people in their areas at all. I stopped donating to them several years ago and have slowly convinced friends to do the same. SHAME on Goodwill. Read more

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  • Aug 30
  • Online Shopping
  • Online Scam
  • 20

MOST of the items that l purchased on line through Goodwill were very good EXCEPT from these three GOOD WILL ON LINE STORES: Coast Empire in Savannah, GA, Goodwill Ind. of Middle Tennessee,inc., and Goodwill Ind. of Mid. Michigan. All three of these on line stores have lied about the quality of their items that l bid on. They only accept returns if the customer pays for return shipping which in... Read more

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  • From mobile
  • Goodwill
  • Aug 24
  • by anonymous
  • #525491

Employee named Darla at the Watagua Tx goodwill holds good items back for her dad to purchase on Sunday when the mgr is off. Really *** regular local shoppers off!!! Add comment

     

  • Aug 18
  • Footwear and Clothing
  • Redmond, Oregon
  • Shoes Ovecharge
  • 38

I went to purchase shoes and they want just a few dollars less than the same brand and model new. WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTF!WTf!WTF!WTF!WTF! Goodwill has become a corporate greed... Read more

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  • Aug 17
  • Supermarkets and Malls
  • Unworthy Donations
  • 1
  • 1
  • 38

Goodwill CEO and owner mark curran profit $2.3 million a year You donate to his bussiness and then he sell the items for profit He pay nothing for his products and pay his workers minimum wages! NICE and kind guy !! $0.00 GOES TO help ANYONE STOP STOP giving to THIS MAN.. Please don't buy in goodwill Salvation Army ,and other ones be a better option Don't give to him a luxury life with out work... Read more

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  • Aug 01
  • Supermarkets and Malls
  • Lebanon, Tennessee
  • Employees Scarce
  • 3
  • 3
  • 51

New cashier. Problem with customer's check card. ONE lane open; line is 7 people deep. NO OTHER EMPLOYEE IN SIGHT TO ASSIST NOR WILL ANYONE ANSWER THE ONE CASHIER'S CALL FOR HELP. Cashier finally leaves her station, goes to back and finds an employee. That employee is useless as well and goes to get "Glenda", assistant manager. She is very slow. After another 10 minutes, customer walks out... Read more

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  • Jul 30
  • Supermarkets and Malls
  • Harassment By Employees
  • 3
  • 3
  • 43

I was shopping at the st Andrews store in Columbia sc. When the manager whom I've known for 2 years approached we spoke then he came closer and touched my butt as he said what is that u said n my ear from behind I was wondering if anyone else has expierienced a situation like this at this location the Lexington sheriff no help as of yet and I want justice he was to comfortable doing this so I'm... Read more

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  • Jul 29
  • Supermarkets and Malls
  • Overpriced Items
  • 44

I shopped to day at the Goodwill in Sarasota Tamiami Trail near the Sarasota Airport,,,I take a long time to hand select items and look them over carefully(I cant tell you how many times I have purchased items that had hairline cracks, etc, because my eyesight is poor,,,Checking out and I was purchasing a queen bedspread with two small matching pillow covers,,,The clerk didnt seem to know what to... Read more

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